We accept the following methods of payment: iDeal/Wero, Apple Pay, Klarna, Google Pay, MasterCard, Visa, American Express and PayPal. Some of these payment methods will redirect you to their website to where you’ll be prompted to log in and process your payment. You’ll then be directed back to our website once your transaction is complete.
FAQ
Payment
- What payment methods do you accept?
- Where is my refund?
- Do you offer gift cards?
What payment methods do you accept?
Where is my refund?
We aim to process refunds as soon as possible. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.
Do you offer gift cards?
We don't offer gift cards.
Ordering and delivery
- How long does shipping take?
- Do you ship internationally?
- How can I track my order?
How long does shipping take?
Please refer to the shipping and returns page to see how long it takes to ship to your country by clicking here
Do you ship internationally?
Yes. We ship worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
How can I track my order?
As soon as your order is dispatched, you'll receive a shipping confirmation email with your Track & Trace information. Or, log into your account via our portal to track your order.
Fit and Care
- How should I care for my garments?
- How do your garments fit?
- Why can't I find my size anymore?
How should I care for my garments?
Wash inside out at 30°C with similar colours. Do not bleach or tumble dry. Hang dry for the best results and iron inside out on low heat. Check the care label inside of each garment for a more detailed instruction.
How do your garments fit?
Our garments are designed with a modern streetwear fit. Please refer to the size guide on each product page before ordering.
Why can't I find my size anymore?
Popular sizes often sell out quickly due to our limited production runs. We recommend purchasing as soon as a new drop becomes available.
Returns
- Can I return my order?
- How can I return my order?
- When will I receive my refund?
- Can I exchange an item?
- My item arrived damaged or incorrect. What should I do?
Can I return my order?
Yes. You can return your order within 14 days of receiving it, provided the item is unworn, unwashed, and in its original condition with all tags attached.
How can I return my order?
To start a return, click here to get redirected to our retour portal and follow instructions to process your return.
When will I receive my refund?
Refunds are processed within 5–10 business days after we receive and inspect your returned item.
Can I exchange an item?
If you need a different size, we recommend returning your original item and placing a new order to ensure availability.
My item arrived damaged or incorrect. What should I do?
Please contact us within 48 hours of delivery with your order number and photos of the issue. We'll make it right as quickly as possible.
Other
- When is the next drop?
- How can I get Early Access to new releases?
- Will sold out pieces get restocked?
- Are your collections limited?
When is the next drop?
New drops are announced through our social media channels and newsletter. Join the community to be the first to know.
How can I get Early Access to new releases?
Subscribers to our newsletter and community members receive early updates, exclusive announcements, and access to selected releases before the public.
Will sold out pieces get restocked?
Some essential pieces may be restocked. Limited releases are usually produced only once. Follow our social media channels or subscribe to our newsletter to stay informed.
Are your collections limited?
Yes. Most of our collections are released in limited quantities. Once an item sells out, it may not return.